Contractor's Choice AI
Case Study — HVAC

From page 2 to map pack domination: 127+ monthly calls.

How an HVAC company eliminated their ad budget, ranked in the top 3 for 12+ keywords, and built a year-round inbound call pipeline.

THE NUMBERS
Monthly inbound calls
18127+
+605%
Map pack keywords
012+
From zero
Google reviews
2389
+287%
Monthly ad spend
$3,200$0
Eliminated
Avg. cost per lead
$178$0
Organic only
Revenue increase
~$240K/yr
Estimated
THE CHALLENGE

Invisible on Google Maps. Dependent on ads.

This HVAC company was spending $3,200/month on Google Ads and still struggling with inconsistent call volume. Their Google Business Profile was 35% incomplete, using the wrong primary category, and had zero posting activity. They weren't ranking in the map pack for a single keyword.

Seasonal swings made it worse — busy summers and dead winters with no predictable pipeline. They needed a system that generated consistent inbound calls without the ad dependency.

THE TIMELINE

9 months from invisible to dominant.

Month 1
Audit & Foundation

100-point keyword audit revealed 14 high-intent HVAC keywords with low competition. GBP was 35% incomplete with wrong primary category.

Month 2–3
Optimization & Citations

Full GBP overhaul — services, photos, categories, and descriptions. Built 50+ citations across HVAC directories. Launched review generation system.

Month 4–5
Ranking Movement

First keywords entered top 5. 'AC repair' and 'HVAC near me' moved from page 2 to positions 4–5. Review count doubled from 23 to 48.

Month 6–7
Map Pack Entry

Broke into top 3 for 8 keywords. Inbound calls jumped from 18/month to 89/month. Competitor displacement strategy activated.

Month 8–9
Domination

Top 3 for 12+ keywords. 127+ monthly inbound calls. Year-round consistency achieved — no more seasonal dips.

KEY TAKEAWAYS

What made the difference.

Wrong GBP category was the #1 ranking blocker — fixed in week 1
Review velocity was the tipping point for map pack entry
Seasonal content strategy eliminated the summer/winter feast-or-famine cycle
Citation consistency across 50+ directories built the trust signals Google needed
Competitor displacement took 2 months once foundation was solid

Want results like this for your HVAC company?

Book a free demo. We'll audit your market and show you the fastest path to the top 3 on Google Maps.